About

  • Amarillo differentiates itself from market competitors in an absolute focus on consumer experience, first and foremost.  We take a holistic approach in achieving this and believe an excellent customer experience is the product of a strong company with well-developed service, human resource, and social policies.

  • We abide by a few simple but critical rules: At Amarillo, we do our work for you only with our hands, but with our hearts.

  • Create a superb customer experience.  Starting with an easy booking and payment system, we seek to make the customer experience seamless.  During cleanings, we ensure the customer experience is equally convenient, high quality, and reliable.

  • Amarillos are punctual, bring their own “green” supplies and proficiently and professionally complete a thorough checklist of cleaning activities (which is signed and given to customers upon completion of every visit).  We are always readily available for customer service needs.

  • Hire the best employees; then train and treat them right.  Amarillo spends significant time identifying and completing extensive interviewing to hire the best maid service and operational professionals available.  We see the “best” candidates as those with the right blend of necessary experience and great attitude.

  • Once a candidate is selected, they must pass the necessary background checks and candidate references, and complete extensive training and testing.  Beyond the Amarillo boot camp, which teaches cleaning techniques and Amarillo’s unique process, employees also go into the field for two weeks with a senior cleaning team member before they may independently clean homes.

  • Amarillo pays industry leading salaries to its cleaning and provide performance incentives and opportunity for advancement into our management team.

  • Do excellent work and stand behind it.  Amarillo is committed to becoming the market standard for home cleaning.  To these ends, we guarantee the following:

  • Always be punctual and professional – your time is precious.  Our cleaning service is based on a 35-50 point checklist (as dependent upon selected services) that Amarillos sign and date for customer reference.

  • Amarillo managers spot check each Amarillo’s work once in every 10-15 cleanings and employ a “three times you’re out” policy.

  • All services are insured and bonded in the event an accident occurs.

  • If a customer still is not satisfied in any way, Amarillo have a 100% money back garantee. We take the process of cleaning very seriosly.

  • We use new products and tools for every job, and store these items with you in your home for the next visit. 

  • Give back.  We could not succeed without the communities we serve.  In recognition of this and in appreciation for our customer’s support, we give back 10% of our profits to charities that support local charities, particularly those that support women and children’s networks.

 

Testimonials: 

"The team was outstanding. Really did a great job and we're very pleasant to work with. They came early to ensure the would be on time. Very impressed! " 

 

Yoon S. on May 9, 2015

"Amarillo was wonderful! They showed up at exactly the time I requested and thoroughly cleaned our apartment. They were professional, courteous and trustworthy. Very wonderful experience!"

 

Anjali G. on March 2, 2015

Professional House Cleaning Services